FREE SHIPPING WORLDWIDE (ORDERS ABOVE $35)

Returns, Refunds and Shipping Policies

RETURN & REFUND POLICY:

We take pride in our products, and we are confident that you will fall in love with it, however, if you received a damaged product, please notify us immediately for assistance. We will happily replace the item at no additional cost to you. Returns are acceptable within 2 days of receipt. The returned item(s) need to be unused or undamaged.

Please contact us to request a return and tell us the reason of return. 
Email: support@autumnenterprise.com

Refunds will be issued if you are paying via Paypal or Credit Card. 

RETURN TO SENDER PACKAGES:

We will not be held liable for packages that are returning to sender. 

Customers are advised to carefully enter the correct addresses otherwise, the package will not be delivered.

If you think you have entered a wrong address, you need to contact us immediately in order to correct the mistake.

CANCELLATION POLICY:


Cancellations must be made within 24 hours of order placement. 

Send us an email within 24 hours and let us know the reason why you wish to cancel your order. We do not accept cancellation of orders outside the 24 hours window and/or because of the Standard Shipping reason. 

SHIPPING SCHEDULE AND TIME-FRAME:

Shipping Schedules are every Wednesdays and/or Fridays. 

COVID-19: We are working hard with our partners to find the best shipping channels for every country, however every country is operating differently and changing their policies daily. For this reason you might experience shipping delays. We really appreciate your patience and understanding. We promise you will get your order.