FREE SHIPPING WORLDWIDE (ORDERS ABOVE $35)

FAQ'S


Shipping usually takes 10-25 business days from the date your order was shipped out, but can even be earlier, as fast as 5 days depending on your location. Order processing is 2-5 business days.



Shipping is free worldwide for selected items. Our Flat Rate shipping rate is $15 and shipping is FREE for orders above $35.



We are required by law to state the full value of your order for customs purposes; however most of our customers have reported having no issues with parcels being stuck at Customs. However, we are not fully in control over these charges and cannot determine how much they would be if applicable, since customs policies may vary from country to country.

Just in case, you may opt to contact your local customs office for any clarification. You still may be subjected to duties and taxes at the Customs in the event your parcel is being withheld there. Do let us know via support@autumnenterprise.com should you come across this situation, and we'll assist you as far as we can!


 

We offer a no questions asked return policy of 30 days right after you received your purchase for your ease of mind! For more information do kindly read our Return policy here



 

Autumn Enterprise offers products from various participating merchants so we cannot really say when the items will be back again. But you can always let us know if there are certain products that you want and we'll be more than happy to double check for you!


 

We are so sorry things didn't turn out as what you expected! First, do get in touch with one of our friendly customer representatives and we will see what we can do to ease your problems! Also, please do refer to our Returns policy page for more information on what can and cannot be returned.

 



Our friendly team of customer services is available 'round the clock at support@autumnenterprise.com. Be sure to subscribe to our email list for our special promotions so you can get better deals for the amazing products we have in store!